Email at your domain

Using our email is optional; your website works without it. If you use it, add your mailbox to your phone and computer with IMAP.

Create a mailbox

Open the Mail tab. If your domain isn't listed, click Add Mail Domain, enter your domain and click Save.

Mail tab listing the demo.com mail domain and the Add Mail Domain button — 1Open the Mail tab. Click Add Mail Domain if your domain isn't listed, otherwise click your domain.

Click your domain, then Add Mail Account.
Enter the first part of the address (for example hello for hello@demo.com) and a strong password, then click Save.

Add Mail Account form with Account and Password fields — 3Enter the account name and a strong password, then click Save (top right).

After you save, the panel shows a Common Account Settings box with the same settings as below: webmail and mail server names for your domain, IMAP 993, POP3 995 and SMTP 465/587, all encrypted.

Common Account Settings box: username, webmail https://webmail.demo.com, hostname mail.demo.com, IMAP port 993, POP3 port 995, SMTP ports 465 and 587 — The panel's settings box for your new mailbox. You can copy each value with the button next to it.

Mail accounts list for demo.com showing hello@demo.com — Your new mailbox appears in the list.

Your plan includes up to 10 mailboxes.

Set up email on your phone and computer (IMAP)

In your email app, add an account, choose IMAP (sometimes "manual setup" or "other") and enter:

Email app settings
Setting	Value
Account type	IMAP
Incoming (IMAP) server	`mail.yourdomain.com`
Incoming port & security	`993` with SSL/TLS
Outgoing (SMTP) server	`mail.yourdomain.com`
Outgoing port & security	`587` with STARTTLS or `465` with SSL/TLS
POP3 instead of IMAP	`mail.yourdomain.com`, port `995` with SSL/TLS
Username (incoming and outgoing)	Your full email address, e.g. `hello@yourbusiness.com`
Password	The mailbox password you chose when creating the mailbox
Outgoing server requires sign-in	Yes, use the same username and password

Replace yourdomain.com with your own domain. mail.bunnyly.com also works for all of these as an alternative.

Server names Your domain's mail server names have a valid certificate, so your app won't show warnings. In a browser, always use webmail (below), not the mail address.

Webmail in your browser

In your browser, go to webmail. followed by your domain, for example webmail.yourdomain.com (it always opens securely over https). You can also use Bunnyly Webmail.
Enter your full email address and mailbox password, then log in.

Webmail login page on a phone — 2Log in with your full email address.

Webmail inbox with the message list — Your inbox opens.

Sending email (on request)

Receiving works as soon as your domain points to us. Sending is switched on per address, on request: email support@bunnyly.com with the exact addresses you want to send from. No passwords needed.

Forwarding isn't supported

Forwarding to outside addresses (like Gmail or Outlook.com) isn't supported. Add your mailbox to the app you already use with IMAP instead; most apps show several accounts side by side.

If something doesn't work

The password is rejected

Use your full email address as the username. Try it in webmail; if that fails too, set a new password in the panel: Mail → your domain → edit the account.

I can receive but not send

Check that sending is switched on for that address, and that the outgoing server is mail.yourdomain.com, port 587 (STARTTLS) or 465 (SSL/TLS), with sign-in on. Sending only works for addresses that support has switched on.

No email arrives

Your domain's nameservers must point to us (check) and the domain needs Mail Support.